Central Texas Allergy and Asthma Center Allergy Photos

Robert D. Cook, M.D., P.A.

Diplomate American Board of Allergy and Immunology

Patient Information

Emergency Information for Current Patients

If you are having a medical emergency outside of our normal operating hours, Dr. Cook or his on-call doctor can be reached through the Medical Exchange at 467.5057. If a life threatening emergency occurs, go immediately to the nearest hospital, or call EMS (911).


First Appointment and New Patient Forms

Very important! Be sure to click on the link below to fill out our New Patient Medical Information Questionnaire, prior to your appointment. If you are unable to fill this form out online, please arrive 30 minutes early to your appointment to fill it out by hand.



In addition, we require the following information:

Please choose whichever choice is most convenient for you.

#1: Click on the link to our Patient Portal below. You will need to create a Username and Password. On your Patient Portal home page, please select Custom Forms and fill out the Pre-Registration Form and Health History Form. (Note: When you finish the Pre-Registration form be sure to click Submit and then you will be returned to your home page. You will need to click on Custom Forms again, in order to complete the Health History form. Be sure to click Submit when the form is completed):

You can also print out a copy to give to all your other physicians!

OR

#2: Print out the following PDF file and fax the completed forms to our office prior to your appointment at (512) 467-8066, or bring the completed forms 15 minutes prior to your scheduled appointment time.

OR

#3: If you have not filled out all necessary New Patient paperwork (see above), then please arrive 30 minutes early with the information listed at the top of this page.



Please review the following information:

The above forms are in PDF format. Please consult PDF help if you need assistance.

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Cancellations

For cancellations, please give 24 hour notice, and preferably at least 3 days for a skin test appointment so that another patient can discontinue his/her antihistamines and be tested in your place.

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Insurance Information

We belong to many of the major health insurance plans including: AETNA, Blue Cross Blue Shield, Cigna, Fedselect, First Health, Healthselect, HMO Blue, Humana, Medicare, Seton Health Plan, United Healthcare, and UT Select. We also belong to a number of physician associations including: PHCS, Seton Physician Hospital Network (SPHN), and St. David's Capital Area Providers (CAP). Through these IPAs, we are able to provide in-network services for a large number of payors. If you are considering scheduling an appointment with Dr. Cook, please call the 800 number located on your insurance card to verify that he is an in-network provider. For all patients with HMO or POS plans, please make sure you obtain an appropriate referral from your primary care physician, if your plan requires it. Please note that any time you change primary care physicians, you will need to obtain a new referral.

We also request that you contact your insurance company to find out what your benefits are for allergy testing, injections and serum.

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Additional Patient Instructions

Please print the following consent forms only at the request of our office staff.

The above forms are in PDF format. Please consult PDF help if you need assistance.

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Prescription Refills

For prescription refills, it is best to request refills from your pharmacy. The pharmacist will call us for verification. Call our office directly, however, for refills on antibiotics or steroid (cortisone type) medications so that we may get additional information from you. For your health and safety, Dr. Cook will not extend refills if he has not seen you for an office visit within the past year. Please schedule an appointment for a check-up at least one month before your prescription expires. Unless it is a medical emergency, refills are only given during regular business hours. If you contact Dr. Cook for a non-emergent refill through the Medical Exchange after hours, you will be billed a $25 fee which is not covered by insurance.

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Established Patient Forms

 Established patients can now do the following updates online:

Click on the link to our Patient Portal below. You will need to create a Username and Password (if you have not created one already). On your Patient Portal home page, please select Custom Forms and fill out any of the necessary forms. At the end of the Pre-Registration form, you will have the opportunity to upload a copy of both sides of your insurance card (if you have a scanner). Be sure to click Submit when the form is completed.

You can also pay your bill online! We accept VISA, Mastercard, Discover and American Express. Log into the Patient Portal (above) and select Pay my Bill Online.

If you are unable to update your information online, please print and fill out any of the pages of the following form that need updating. If possible, fax them prior to your appointment to 467-8066, or bring them 10 minutes early to your appointment.

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Hospital Affiliations

Dr. Cook has privileges at Brackenridge, Dell Children's Medical Center, Seton Medical Center, St. David's Hospital, and the Heart Hospital of Austin.

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Languages Spoken

We speak English and Spanish / Se habla español.

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Disclaimer

Central Texas Allergy and Asthma Center offers and maintains this website to provide information of a general nature about the practice and conditions requiring the services of an allergist. The information is provided with the understanding that Central Texas Allergy and Asthma Center is not engaged in rendering surgical or medical advice or recommendations via this website. Any information in the publications, messages, postings or articles on this website should not be considered a substitute for consultation with your physician to address individual medical needs. Individual facts and circumstances will determine the treatment that is most appropriate for you.

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